Why it matters
Video calls are easy. Making a video call part of a clinical record is harder: knowing who joined, whether the patient consented, and where the consultation is documented afterwards.
The Ventrecs telemedicine module treats the virtual session as a session on the patient's record. It uses the video provider you configure, gates the session on consent and identity, and keeps the room and the invitation private.
- Virtual sessions on the appointment and encounter
- Configurable HTTPS video providers
- Consent and identity gates
- Private rooms, audit and clean-up on completion
What it does
Sessions on the record
The consultation is a session for one patient and one clinician.
- A virtual session scheduled for a patient and a clinician at a facility
- Optionally linked to the patient's encounter
- States from scheduled to completed, including cancelled and no-show
Consent and identity
The session starts only after the gates are passed.
- A consent gate before the session
- An identity gate before the session
- Every step audited
Your video provider
You choose the service the video runs on.
- Configurable HTTPS video providers, per facility or for all
- Unguessable room names
- The invitation goes only to the registered email address
Clean-up
Nothing is left open.
- Rooms are dropped when the session completes
- A session left open for more than four hours is closed automatically
- Recording only with explicit patient consent, configured on the provider; the audit trail shows who did what and when
Built-in safeguards
Questions we are asked
Which video service does it use?
The one you configure. The module works with HTTPS video providers set up per facility, and the choice is yours to approve for patient use.
Is consent recorded?
Yes. The session cannot start until the consent gate is complete, and the step is audited.
Where does the consultation sit in the record?
A session can be linked to the patient's encounter, so the virtual consultation sits with the rest of the visit.
Can a patient join without an account?
The invitation goes to the registered email address and opens the session room. The clinician confirms identity on the call before the consultation.
Talk to us about your setup
Tell us about your facility and current systems. We will reply within one working day.